Owners

Owners

OVERVIEW

We Are Invested In Your Success

Simply put, we treat your property as if it were our own. Honesty, integrity and professionalism are at the center of our philosophy, and we consider it the utmost privilege to manage your investments. We know that excellent service and communication make up the foundation that forms lasting and trustworthy relationships, and we take pride in each and every one of the relationships we have formed over the years. Our thorough background checks and exceptional service yield low tenant turnover rates, and owners and tenants alike are impressed by our quick response time. Under our management, you can rest assured knowing that your property is in good hands.

MANAGEMENT SERVICES

Management Services

  • Resident Retention Programs
  • Income Maximizing Tools & Ideas
  • Credit Card Processing
  • Direct Deposit for Tenants
  • Legal Protection and Prevention
  • Added Layer Liability Insurance
  • Proven Policies and Procedures
  • Personalized Accounting
  • Bonded/Insured Employees
  • Industry Management Forms
  • Fair Housing Standards compliance
  • Employee Training Programs
  • Credit and Criminal Screening
  • Property Management Oversight
  • Market Rent Analysis
  • Monthly Financial Statements
  • Capital Improvement Plan Development
  • Weekly Reporting
  • Buffer Between Tenants
  • Vendor Relations And Purchasing Power
  • Advertising and Marketing Skill
  • Payroll Management
  • Property Software/ IT
  • (Computer) Support

OUR TECHNOLOGY

Our Technology Advantage

Our goal is to provide you with the best service and manage your properties efficiently and effectively. Our team has invested in a complete and modern software solution, AppFolio Property Manager. We are excited to share several of the new capabilities and how they will benefit you.
  • More effectively market your properties and fill vacancies sooner. AppFolio allows us to quickly advertise vacancies online, posting to our website, and hundreds of other listing sites. Applicants can also apply right from their smartphones.
  • Price rentals right for your market and reduce vacancies. AppFolio’s built-in rental comparison tool provides actual rental rates for units similar to yours in the same geographic location. This insight allows us to maximize your revenue and fill vacancies faster.
  • Screen for the best residents. Streamlined, built in resident screening includes standard background and credit checks along with past rent payment history. Screens can be completed in minutes - enabling us to place the highest quality residents quickly.
  • You will be paid faster and more securely. New functionality provides our team the ability to deposit funds directly into your bank account. No more waiting for a check in the mail.
  • Collect rent faster with online payment options. Modern residents expect easy, online payment options. AppFolio gives residents three convenient ways to pay electronically (Cash, E-check, or with a credit card).
  • On-demand access to your statements. Owner statements are securely posted to an online Owners Portal, saving time and paper. These simple statements provide you with a quick snapshot of your property details for the past month. We can also include maintenance invoices and additional reports you request.
  • Handle property maintenance issues faster. We use AppFolio for electronic work-orders and communication with vendors so we can quickly resolve issues. At your request, we can email you a copy of the work order and relevant information giving you real-time updates.

OWNER STATEMENTS

Owner Statements Available Online

Did you know that you can now access your owner statements online?

Benefits:
  • Concise statements covering the performance of your property for the previous month
  • All data on your property is stored in a state-of-the-art data center
  • Access information about your property 24/7
  • Access information about your property from anywhere with an internet connection
How it works:
In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.

DOWNLOADS

OUR LOCATION

312 South Front Street
New Bern, NC 28560
CELL 252-259-9023
OFFICE 252-633-0075
FAX 252-633-1600
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